Category Archives: School Choice

Epic Fail – School Choice Registration

Opening day of DCSD school choice online registration has been characterized by many as an EPIC FAIL.  Get Schooled Maureen Downey’s note to DeKalb Schools reads, “This is unacceptable. Fix this today.”
DCSD Chief Information Systems Officer, Gary Brantley, and team have been working around the clock.  I recommend giving it a couple days and check back on Monday.  Online registration is open through Feb 27.
The Superintendent released a statement saying,
“As a result of the new online ePortal application integration with Infinite Campus, we are experiencing issues that are typical when we have a high volume of applicants accessing the system simultaneously. In preparation for the implementation of the new software, we have incorporated the following to assist our parents:
• Parent Technical Support Center that is available daily from 8:30 AM
to 7:00 PM EST.
• The Support Center is open with 10 phones lines to address any
parent concerns.
• The contact information for the Parent Technical Support Center is
posted on the website: http://www.dekalb.k12.ga.us/school-choice and
on the ePortal.”

The letter below summarizes the frustrations of parents.
Mr. Jester,
I am writing this morning to ask for your help and to express my deep, yet not surprising, disappointment, that the online registration system for this year’s School Choice program has suffered a series of technical issues in the past few weeks, culminating with the failure to HAVE an online registration process working today – the first day available to register.
The background here, in case you are not familiar with the School Choice operations, is that there is an enrollment period every year in February, followed by a lottery in March or April. Parents who wish to apply for a spot at a school – theme, magnet, charter, etc. – for the following school year are required to sign up for the lottery.
This year, the enrollment period opened on Feb 2 for paper applications. Online applications were to be accepted beginning today, Feb 9. I and many other proactive parents tried to use ePortal, the existing lottery registration program, to get their students ‘ set up’ in the system, so that today, they could complete the online application – this was the process in previous years and worked when I did it for my older student. However, ePortal only gave a vague error message informing them that their account did not have the authority to add students. When I called the School Choice office to follow up, I was told that this message was due to the fact that ePortal was offline until today, the start of the lottery program, but that I would be able to enter the information and enroll my student starting on the 9th. At no point was there any mention of a change in technology.
Today, we learn that Dekalb is implementing a NEW system for online enrollment. However, there is NO new system available, NO information on what the system is, and NO information about whether it will be available for the lottery. The only information provided is the PDF – when calling the listed numbers, there is NO human being to answer, the messages at the numbers are different and conflicting, and there is no way to leave a voicemail. (Read the PDF at “Parent Technical Support” here http://www.dekalb.k12.ga.us/school-choice.)
This is a tremendous failure in so many ways – once again, parents are given every reason to be suspicious of the competence of DCSD staff. I have 15 years of experience in IT, and it boggles the mind to consider how a system change-over would be 1) implemented at the same time as the system is expected to be available 2) not communicated to any end users beforehand and 3) not working on go-live. Indeed, the lack of communication extends also to the schools themselves, which have been inundated with calls by parents and which were as surprised as the parents to learn that a new system was going to be used (and for which they had no information).
I have called all available numbers for Pat Copeland’s office in School Choice, as well as the numbers listed on the PDF file. Nowhere can I find any instructions for how to proceed other than to come in person to the tech lab in Lawrenceville and dire warnings that anyone who fails to register will not be in the lottery. I have zero confidence in filling out any paper forms and leaving them at the county office – though in the end, inclusion in the lottery whether by paper or online seems to be completely unassured at this point. Again, it is this sort of fiasco that causes parents to completely distrust the work of DCSD employees and degrades our trust in the system overall.
I am requesting your reply with any information available regarding this technology changeover, instructions on entering the lottery electronically, or any other feedback.

Friday Freakout: No Sources for School Choice Success

Milton Friedman is a Nobel laureate who taught at the University of Chicago for more than three decades was the twentieth century’s most prominent advocate of free markets. The Friedman Foundation is dedicated to the improvement in the quality of the education available to children of all income and social classes in this nation, whether that education is provided in government or private schools or at home.
Get Schooled with Maureen Downey posted an op-ed Children will have better job choices if more of them have school choice, by Robert Enlow,  president and CEO of the Friedman Foundation for Educational Choice.
Enlow says, “There’s only one route to getting coveted good jobs, a 40-hour work week and higher wages: a high school diploma and some type of post-secondary education or training.” He goes on to talk about school choice in Georgia saying,

“That transformation must come with school choice. Today, there are 51 school choice programs in 24 states and Washington, D.C., that enable more than 300,000 pupils to transfer to a private school that offers them a better educational opportunity. In Georgia, there is a school voucher program that only serves special needs pupils and a tax credit program that helps some children attend private schools. The vast majority of Georgia students have no school choice.”

MaryElizabethSings is a regular commentor on Get Schooled and staunch opponent of school choice who commented

The Friedman Foundation’s Friday Freakout responds to MaryElizabethSings. In response to each of MaryElizabethSings’ points:
1. Indeed, MaryElizabethSings is absolutely right—“all private schools, charter schools, and home schooling situations are not excellent choices, either, and that some of these educational outlets are lacking, also.” Critically, we never said every single alternative outside the traditional public school system was excellent. But, most important, who defines excellence? We believe that should be for parents to decide—not politicians, bureaucrats, MaryElizabethSings, or us. With school choice, parents will be able to match their and their children’s needs and interests to the schools that work best for them. That is how students and schools will excel. And Georgia parents are up to that task and know exactly what their children need:

2. If parents are unable to remove their child from an unfit school what else are they but “stuck”? Recognizing that many families are unable to leave unsuitable schools is not disparaging at all, particularly when Enlow mentioned in the subsequent sentence that many public schools are “excellent.” But MaryElizabethSings is looking at it all wrong: School choice is what is needed to discover if public schools are as good as many claim they are. If parents stay, the schools are working. If they leave, perhaps the schools need to do something different. Case in point: In Georgia, although they are eligible to receive private school vouchers through the Georgia Special Needs Scholarship Program, a majority of parents are choosing to keep their children in public schools, meaning those schools clearly are working for families. Here’s how our founder addressed this issue:

3. We apologize for not citing that study. Here it is: Brookings Institution, 2012, Matthew Chingos and Paul Peterson, professor of government at Harvard University: The Effects of School Vouchers on College Enrollment: Experimental Evidence from New York City. New York, NY—Black students using vouchers to attend private school attended college within three years of expected high school graduation at a rate 8.7 percentage points higher than the control group, and full-time college attendance rates were 8 percentage points higher. The offer of a voucher to black students resulted in their college attendance rate for a selective four-year college being more than double the control group’s rate (6.9 percent vs. 3.0 percent, respectively).
4. For many families, vouchers do mean getting “more education.” For others, traditional public schools give them the tools they need for a successful future. And still, other parents need charter schools, online learning programs, or homeschool environments to get their children on paths to success. MaryElizabethSings seems to believe we view vouchers as a zero-sum game: It’s either vouchers or public schools. Far from it. Vouchers are just a different way for public schools—or any educational service—to receive funding. Rather than have government guarantee funds to a school—regardless of how it’s serving families—the school should have to earn those funds by how it caters to families’ needs (see point 2 above). Many Georgia public schools are doing that very well. But so are private schools serving voucher and tax-credit scholarship families. We should care less about school type and more about whether a school is giving children a suitable education as determined by their parents. In Georgia, Joyce and her children provide an example of what a private education can do:
Kayla, back left, was the first of Joyce’s children to enroll in George Walton Academy (GWA), where she received an education that enabled her to enter college far ahead of many other students scholastically. Joyce wanted that same education for Kayla’s younger sister, Miranda, middle, but doubted it would be possible because of her different financial situation. That all changed with the Georgia GOAL Scholarship Program, a nonprofit operating under Georgia’s tax-credit scholarship program, which enabled Miranda to receive tuition assistance and enroll in GWA. “Miranda is a junior at GWA and is thriving,” Joyce said. “Every day, I know three things: She is getting a great education and being challenged to reach high; she is being taught by people with high moral values; and she is in a safe environment where students are held to a high degree of accountability.”
5. In the 2009-10 school year, the average graduation rate in Georgia high schools was 69.9 percent, according to the U.S. Department of Education. What is happening to that other 30.1 percent? Clearly, something for those students is not working. It might be there school, home environment, or other external factors. Regardless, if vouchers can save all or even some of them while improving the experience for children remaining in public schools—and it does, as myriad studies have found—why not do it?
We appreciate MaryElizabethSings’ inquiries into how school choice affects public schools. Though we find it curious that, as she accuses school choice advocates of using “fear tactic(s)” with the public, she concludes by stating she will “speak out against our traditional public school from being undermined by corporate interests.”
Parents like Joyce aren’t corporate fronts. They’re just everyday folks trying to get the best education possible for their kids. Why is MaryElizabethSings freaking out over that?
Resources
Children will have better job choices if more of them have school choice
Friday Freakout: No Sources for School Choice Success